Name or date charms

These charms are 99.9% pure silver and don't require an impressions pack. When you've placed your order we'll contact you by email so you can tell us what you want imprinted on them. We can include dates of birth or ages on the reverse of the charms or, perhaps, a short personal message. We've done confirmation tags, name tags, "I love you" tags and we'll work with you if you have an idea in mind. You can add them onto your own chain or bracelet or treat yourself to one from our range. You can also add a pandora charm holder to add to your pandora bracelet.

These tags are a very affordable way to make your jewellery even more personal.

If we have made a mistake with your order please contact us within 7 days of receiving your jewellery. Our contact details are shown on the website.

As with all jewellery, links can be opened or broken if not treated with care. Jewellery from Rainbow Prints is 99.9% silver and therefore can be damaged if handled roughly. Some small surface blemishes occur from time-to-time and these are often unavoidable if they are also on the imprint you have taken.

Whilst we will always try and rectify any problems you have with Rainbow Prints jewellery we cannot accept returns or offer refunds unless your jewellery is faulty.

Here’s a summary of our delivery policies:    

Our postage and packing charges are as follows:    

STANDARD postage is £3.95.

For customers selecting standard postage we aim to post all completed pieces 3 weeks from receipt of your imprints. However, we reserve the right to extend this period especially during busier periods such as Christmas, Mother's Day and Father's Day. We will endeavour to inform you of any delays but cannot guarantee to do this.

Your impressions packs will be sent Royal Mail Second Class (unless otherwise requested) and your finished jewellery will be sent Royal Mail First Class Signed For.    

PRIORITY postage

We no longer offer a priority service. If you have a definite date by which you need to receive your jewellery please contact us and we'll let you know whether we can achieve the date you require. We'll do our best to get back to you as soon as we can and we'll answer your request within 24 hours if its made during the week. It might take slightly longer to reply on a weekend.    

If your delivery is late or does not arrive within the quoted delivery timescale please contact us by phone or email. Our contact details are clearly displayed on the website.

Provision of a replacement or refund, is at our discretion and will be considered after 20 working days have passed. This corresponds with the Royal Mail’s definition of a lost parcel. 

Have a question or an problem, chat to our friendly support staff now info@rainbowprints.co.uk, call us on 07398969095 or fill out our online contact form